Cancellation & Refund Policy
At PsychicWhy, your satisfaction is our top priority. We strive to provide accurate, compassionate, and insightful readings. However, if you feel dissatisfied with your experience, please review our refund and cancellation policy below:
Cancellation Policy
- Live Sessions: You may cancel a scheduled session up to 2 hours in advance. Any cancellations made after this period will not be eligible for a refund.
- Custom Reports/Readings: Orders for personalized reports or email readings cannot be canceled once processing has started.
Refund Policy:
- Eligibility: Refunds may be considered in the following cases:
- Reader was unavailable at the scheduled time.
- Technical issues prevented the session.
- Reader did not provide the service as described.
- Non-Refundable Services:
- Completed readings or services where the reading has already been delivered.
- Dissatisfaction based on outcomes or predictions not aligning with expectations.
- To request a refund, please contact us at contact@psychicwhy.com within 48 hours of your session, including your order ID and a brief explanation.